That was embarassing!

It doesn't seem complicated, does it? Its a simple oven/stove top combo. It doesn't take a genius to figure it out if it works or not. Mine was not working. I didn't want to be one of those tenants that complained about every little thing (I have complained some) but I really wanted/needed my oven and it simply was NOT working. I filled out a work order, ran an errand and when I came back there was a note stating nothing was wrong with the oven, it worked fine. Hmmmm.....I thoughtfully gave the maintenance guy the benefit of the doubt. Perhaps it did miraculously start working. I set the oven to 400 degrees. I let it sit for 10 minutes, put my hand in the oven and....did NOT burn myself. It wasn't even hot! I got very irritated. I wanted my oven fixed. I called the front office, complained that it was still NOT fixed. They apologized and sent the maintenance man back to my apartment. He asked, "that oven still giving you a problem?" Me: "yes! It does not heat up!" Maintenance man: I think I know what the problem is....you need to turn it on." Excuse me?! I think I know how to turn the dial to 400 degrees correctly. Its not that complicated. Maintenance man: You have to turn this knob here, to bake or broil. Ummmm....ummm....*imagine a red face, eyes turned downward, and a ridiculous look upon my face at my ignorance* I stand corrected. Apparently it does take a genius to work an oven and I am not one of them.....that was embarassing!